Home Forums DynamiX Support Ultimate Pricing Table for VC

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  • #91892

    kblairgarland
    Participant

    The support link on Envato took me here. Can you please help me with these issues:
    1. on horizontal tablet, it is previewing as 3 columns across (how I want it), but when I actually see it on a tablet it is only 1 across stacked.
    2. when the columns do stack for phone, how do I add padding between them? I’ve checked the padding button under design options, and it adds horinzontal padding, but not vertical. thanks.

    #91899
    Edcel
    Edcel
    Moderator

    Hi @kblairgarland

    Can you send over your site’s URL and login credentials so we can check this from our end?

    Regards,

    #91902

    kblairgarland
    Participant

    Hi. the URL is https://trailfoodster.mystagingwebsite.com/choose-your-level-table/

    Where can I send you login credentials that is not public?

    thanks,
    Blair

    #91914
    Edcel
    Edcel
    Moderator

    Hi @kblairgarland

    You can send your login credentials here, just make sure you set your reply to private.

    Regards,

    #91928

    kblairgarland
    Participant
    This reply has been marked as private.
    #91949
    Edcel
    Edcel
    Moderator

    Hi @kblairgarland

    I checked your WP Dashboard and I noticed you are currently not using our themes. Kindly contact the support team for Petshop theme for them to help you with your issue.

    Regards,

    #91962

    kblairgarland
    Participant

    I don’t have a question about a theme. The question is about the product Ultimate Pricing Table for Visual Composer. The support link led me to this site, but there was no forum for Ultimate Pricing Table. Is there somewhere else I am supposed to go for support for that product? Here are the questions again:

    1. on horizontal tablet, it is previewing as 3 columns across (how I want it), but when I actually see it on a tablet it is only 1 across stacked.

    2. when the columns do stack for phone, how do I add padding between them? I’ve checked the padding button under design options, and it adds horinzontal padding, but not vertical.

    #91974
    Edcel
    Edcel
    Moderator

    Hi @kblairgarland

    Our sincerest apologies for the mix-up since I was assuming you had issues with the theme.

    1. What tablet are you currently using? We have personally tested this from our end and the pricing table are 3 columns on an iPad and we have also tried multiple screen resolutions and the tables will only start stacking once the width of the screen is below 760px.

    2. The Visual Composer styles for the theme are taking over the padding set for the pricing table, that is why there is no gap between them. To fix this, paste this into the page’s Custom CSS:

    .themeva_pricing_table .pricing-plan{
        margin: 14px 0 0 0 !important;
    }

    Thanks!

    #91976

    kblairgarland
    Participant

    For hoziontal tablet, I was using iPad2.

    The CSS fixed the spacing issue. Thank you.

    Also, is there a way to add more left/right padding between the border and the text that goes inside?

    thanks

    #91999
    Edcel
    Edcel
    Moderator

    Hi

    Just to confirm, is your table really on landscape mode and not on portrait? iPad 2 on landscape mode is more than 760px, so the pricing table should not stack. Can you please sen
    Use this CSS to increase the padding inside the pricing table:

    .pricing-content ul li {
        padding: 10px !important;
    }
    #92003

    kblairgarland
    Participant

    Yes, it stacks on both landscape and portrait for ipad2. Are you asking for screenshot? I don’t see how to attach.

    I added the CSS for the padding, and it worked correctly.

    #92026
    Edcel
    Edcel
    Moderator

    Hi @kblairgarland

    You can upload the screenshots via http://www.tinypic.com and send us the link so we can check.

    Regards,

    #92038

    kblairgarland
    Participant

    Here is the link to the screenshot. I also tested on a newer ipad, and it stacked the same way as the ipad2.

    http://i65.tinypic.com/2vlpafo.png

    thanks.

    #92052
    Edcel
    Edcel
    Moderator

    Hi @kblairgarland

    Can you please send two versions of screenshots, one for portrait and the other one for landscape? Because from how it looks, the screenshot you sent is on portrait mode.

    Regards,

    #92211

    kblairgarland
    Participant

    sorry, I missed your response. here are the links

    http://tinypic.com/r/ics2tj/9
    http://tinypic.com/r/1t772v/9

    thanks.

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