Home / Forums / You Theme Support / Ultimate Pricing Tables Fatal Error

Viewing 15 posts - 1 through 15 (of 24 total)
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  • harrystymiest
    Participant

    The Plugin will not activate it throws a fatal Error upon activation

    Hi @harrystymiest

    Can you please send over your site’s URL and login credentials so we can personally test on this further from our end?

    Regards,


    harrystymiest
    Participant

    I created a user account what email should I use?

    Hi @harrystymiest

    You can send the credentials here in this forum. Just make sure you set your reply to ‘Private’ so no one can see your login.

    Regards,


    harrystymiest
    Participant
    This reply has been marked as private.

    Hi @harrystymiest

    Can you please allow me to switch to another theme so we could test further on this issue?

    Regards,


    harrystymiest
    Participant

    Yes but the theme is not a theme in the normal sense its built in adobe muse and converted using musexpress from musegain.com

    Hi @harrystymiest

    I just tried switching to another theme and I am still getting the same error.

    May I know what current version are you using for your PHP server? Also, can you send over your FTP login credentials so we could check further on this?

    Regards,


    factorypattern
    Participant

    Hi,

    Upon activating the plugin, I’m getting a fatal error as well:

    “Fatal error: Uncaught Error: Call to undefined function wpb_map() in /var/www/vhosts/attica.mission-control.co/httpdocs/assets/plugins/ultimate-pricing-tables/themeva-vc-pricingtable.php:19 Stack trace: #0 /var/www/vhosts/attica.mission-control.co/httpdocs/assets/plugins/ultimate-pricing-tables/themeva-vc-pricingtable.php(336): themeva_vc_pricing_table->themeva_vc_pricing_table() #1 /var/www/vhosts/attica.mission-control.co/httpdocs/wp-admin/includes/plugin.php(1882): include(‘/var/www/vhosts…’) #2 /var/www/vhosts/attica.mission-control.co/httpdocs/wp-admin/plugins.php(164): plugin_sandbox_scrape(‘ultimate-pricin…’) #3 {main} thrown in /var/www/vhosts/attica.mission-control.co/httpdocs/assets/plugins/ultimate-pricing-tables/themeva-vc-pricingtable.php on line 19”

    PHP Version 7.0.2.2
    WordPress Version 4.8.1

    Please help?

    Thanks,
    Andy

    Hi @factorypattern

    Can you please send over your site’s URL and login credentials so we could check further on this on our end?

    Regards,


    factorypattern
    Participant
    This reply has been marked as private.

    Hi @factorypattern

    Please grant us permission to switch to another theme so we could test further on this. Also, kindly send your FTP login credentials.

    Regards,


    factorypattern
    Participant
    This reply has been marked as private.

    Hi @factorypattern

    I tried to switch theme and I am still getting the same error when activating the plugin. Can you try to downgrade your PHP server to 5.6?

    Regards,


    factorypattern
    Participant

    Thanks. I’ve now downgraded the server to PHP 5.6.31.

Viewing 15 posts - 1 through 15 (of 24 total)

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