I am trying to install the You theme and am getting a strange error. Oddly enough I was able to install it on one site (didn’t end up using it) and wanted to load on the second site and am getting load errors. Specifically it says “are you sure you want to do this? Please Try again”
So far I have tried the FTP method, the wordpress add themes method, and can’t seem to find the install method through the envato market place. Do you have any advice on what I could be doing wrong? I have also tried both mozilla, and chrome (and tried downloading the file a few different times).
thank you! I love the theme when I have gotten to load it and felt it was perfect for this particular client.
I tried to install a sample theme and it worked without any issue. Can you send us a screenshot of the error? Also, have you tried installing the theme via FTP?
FTP worked. This is is a screenshot of the original error message, just FYI in case it happens to other people.
Just to confirm, has this ticket already been resolved? Don’t hesitate contact us if you encounter any issues.
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