January 15, 2016 at 7:19 pm #86558
I have created a new post that I’m not able to put on line for some strange reason.
I have created the post but when I go to the page, I get an error message or just a blank page.
Christian.January 15, 2016 at 7:25 pm #86559January 18, 2016 at 10:49 am #86590
It says I do not have the access to edit that page. What’s in your htaccess? Saving pages etc is directly related to WordPress and not the theme, so it sounds like a config error somewhere.January 18, 2016 at 10:52 am #86591January 19, 2016 at 7:20 am #86621
Could you verify the issue?
I will look for your reply.
Thanks in advance for your help!
Christian.January 19, 2016 at 12:41 pm #86630
I see what you mean. I believe it’s related to a plugin. Can you try removing all plugins, apart from Visual Composer and clear any cache down to see if it saves okay then.January 21, 2016 at 5:01 pm #86699
“Advanced Excerpt” plugin is causing the problem.
The product page cannot be displayed properly without this plugin activated…
What to do?
Christian.January 21, 2016 at 5:17 pm #86706
What happens to the product page when this plugin is de-activated?January 21, 2016 at 5:27 pm #86710
This happen: http://prntscr.com/9t0k4c
FYI, I had to turn my new page as “Draf/Private” to let me get in the Product page.
Thanks,January 22, 2016 at 11:41 am #86724
This is one of the reasons I stopped recommending the Advanced Excerpt plugin – it’s incredibly memory hungry and I believe it’s timing out when you’re saving a page.
The advantage of the plugin allows you to create quick excerpts from the content. You can a couple of options here:
1. Try increasing the wordpress memory limits to see if that allows the page to save.
2. Manually enter an excerpt for each Product ( Post > Excerpt – if it’s not visible, enable excerpt via Post > Screen Options ).
3. Switch the Gallery to display the Title and Image only.
I hope that helps?January 27, 2016 at 6:38 pm #86873January 28, 2016 at 4:29 pm #86888
Have you tried setting a “Row Height” in the Group Gallery options?January 29, 2016 at 3:02 pm #86917
That seems to help!
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