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  • Fabio
    Participant

    Hi,

    I was trying to add the Universal Google Analytics code to my website using the Tracking code field in the Header tab of the theme options but all I get is a white line at the top of the website and google doesn’t detect the code.
    Is there another way to do this or perhaps I’m doing something wrong?

    Thank you.


    Tom ( Support)
    Keymaster

    Hi Fabio,

    You must not be adding it in correctly as this field definitely works for me. Are you copying the entire code that is provided by Analytics? The whole script must be added to the tracking code field.

    If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you?


    Fabio
    Participant

    Hi Tom,

    thanks. I managed to fix the issue and the tracking is now working.

Viewing 3 posts - 1 through 3 (of 3 total)

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