Home / Forums / You Theme Support / Uploading You Theme

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  • t42
    Participant

    I recently purchased a 2nd license for you theme and tried to upload it.

    I receive this error:

    “Are you sure you want to do this?
    Please try again.”

    Please let me know how I can resolve this issue, thanks!

    Hi @calmwaterdesign

    Can you send over your site’s URL and login credentials so we can test and check on this further from our end?

    Regards,


    t42
    Participant

    I was able to fix the issue. The theme was to large to upload on the specific server through the backend. I was able to get it installed and running with ftp

    Glad you were able to figured it out, @calmwaterdesign

    Please don’t hesitate to contact us if you encounter any issues.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)

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