Sorry, please make sure that your instruction also works for your demo first. I can not always give you the login detail. I think there’s no need to login to Admin panel because this is a core file related issue. If this can be fixed through the admin panel, just let me know the steps to do and I will do that myself. If you need to know what plugins installed on my site, I also can provide a list.
This works correctly on my test site which is what we test on before providing code or giving advice on what files to remove etc. Without seeing exactly what is happening to your site I cannot provide you with much more support hence why we ask for login details.
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