Home / Forums / DynamiX Support / Various Problems in Last Update

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  • Daniel Sánchez
    Participant

    Hello! After installing the last update I’m having various problems with the theme.

    • Buttons are not showing anymore, they all disappeared.
    • Images on the blog can’t be found, they all disappeared too.
    • Galleries based on posts don’t find the source. Seems like a broken URL.
    • Pricing tables are not showing correctly

    Can you help me please?


    Tom ( Support)
    Keymaster

    Hi Daniel,

    I have not heard of this happening before. Please set your reply to private and provide your URL/login details so I can take a further look for you.

    Kind regards,
    Tom


    Daniel Sánchez
    Participant
    This reply has been marked as private.

    Tom ( Support)
    Keymaster

    Hi Daniel,

    Do you have an example of which post specifically has an image inside of it that is locating the wrong URL for the image? I cannot seem to find one?

    Thanks,
    Tom


    Daniel Sánchez
    Participant
    This reply has been marked as private.

    Tom ( Support)
    Keymaster

    Hi Daniel,

    I am really not sure what was happening to your site but it was putting a second URL in front of your current one so no images could be found. I spent a while going through everything I could think of and de-activated all of the plugins. This shifted something and now all the post images seem to have come back. Not sure if a plugin was conflicting or not and adding these in but things seem to be fixed now.

    Hope this helps.
    Tom


    Daniel Sánchez
    Participant

    Wow Tom, thank you very very much 😀

    Keep up the good work!


    Daniel Sánchez
    Participant

    Ok, the problem started again after activating Jetpack. And I discovered that the problem was caused by the “Photon” option inside Jetpack 3.0.2 which uses a WordPress.com cache for faster image loading.

    I hope this help you in future cases.

    Thanks again.


    Tom ( Support)
    Keymaster

    Hi Daniel,

    Thats great, thank you for coming back to us.

    If you are happy with the theme, please take a second to rate the theme 5 stars here.

    Much appreciated 🙂

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