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  • James Wright
    Participant

    Hi Tom-

    I’ve recently noticed something that could have been there for a while but I’ve just now noticed. A video ad that pops up on the lower right of my pages (I’ve only seen it twice – the main page & the “news” page of my site). My site is at http://JamesWantsToKnowYou.com. You can see a screenshot of the video ad at: https://drive.google.com/file/d/0BwNII52pT_i4aWxVVUlPZjBUMzg/edit?usp=sharing. Any ideas where this is coming from? It’s a silent video that you can play – but not sure why it’s even showing up. Help! 🙂

    Thanks!
    James


    Tom ( Support)
    Keymaster

    Hi James,

    Sites looking great by the way!

    That is a very strange issue, I cannot see any code that is relating to this. If you right click on it and click view link or something similar, I can use the link to search through your site to see if there is any hidden code in there. But nothing is coming up for me on the home or news page that I can see.

    Is it one of your own videos?

    Kind regards,
    Tom


    James Wright
    Participant

    Thanks Tom! It only looks great because you built an absolutely awesome theme! I get tons of compliments on the site ~ so thanks to you dude!

    As for the phantom video, no it’s not one of my videos. And it goes & comes (it doesn’t show up all of the time). The next time I see it I’ll grab the info. you are seeking. More to follow at a later date & we’ll pick up from there.

    Thanks again for all of your help!
    James
    http://JamesWantsToKnowYou.com


    Tom ( Support)
    Keymaster

    Hi James,

    I will let Andy know as he is the one who created it, I help out with bits and bobs and run support 🙂

    Ok great, I will be interested to find out exactly where that video is coming from.

    If you are happy with the theme, please take a second to rate the theme 5 stars here.

    Much appreciated 🙂


    James Wright
    Participant

    Hi Tom-

    Thanks! I definitely did the 5 star rating!

    And I was finally able to grab a screenshot and a PDF of the source of the page. Does this help in any way? As a reminder, the URL is http://JamesWantsToKnowYou.com.

    The Screenshot can be seen here: https://drive.google.com/file/d/0BwNII52pT_i4RVVjYXd2bm9pTlk/edit?usp=sharing

    I will send you the PDF of the page source in a private message…

    Thanks!
    James


    James Wright
    Participant
    This reply has been marked as private.

    James Wright
    Participant
    This reply has been marked as private.

    Tom ( Support)
    Keymaster

    This is the strangest thing. I cannot find any code on your site relating to anything to do with myspace, the video code or an advert that could be causing this.

    Have any other users experienced this? If not, it might be a 3rd party application you might have running on your computer or browser?

    I recommend going through your plugins on your site to see if there is anything remotely related to this that could be causing this to appear.

    Apart from that I am stumped! The video doesn’t appear for me and there is no trace of code.

    Hopefully this helps and I really hope you get to the bottom of this.
    Tom


    James Wright
    Participant

    Ahhh strange indeed. I will let you know what I find as I keep troubleshooting it on my end…

    Thanks again for all of your help though and for the site compliment. Have a great weekend!

    James
    http://JamesWantsToKnowYou.com

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