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  • stateofglory
    Participant

    Hello I’ve been trying to use this template but I can not install the “Visual Composer” I’m assuming this is very important to the template. I tried installing it and it gives me an error message stating that the installation has failed.

    Looking around for an answer I found a link that led me to ‘Visual Composer: Page Builder for WordPress’ on themeforest to download it for $34. I’d prefer not to download it as I’ve already spent $60 on this template. Can you help me figure this out today?
    https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431?ref=mixey


    stateofglory
    Participant
    This reply has been marked as private.

    stateofglory
    Participant
    This reply has been marked as private.

    Hi @stateofglory

    It looks like you may have forgotten to specify your site’s URL.

    Can you please send it over so we can test it?

    Thanks!


    stateofglory
    Participant
    This reply has been marked as private.

    Hi,

    Did you rename the WP Dashboard URL? I can’t access the login form via http://wjthompson.com/wp-admin

    Please specify the URL of the WP Dashboard so we can check on this ASAP.

    Thanks!


    stateofglory
    Participant
    This reply has been marked as private.

    Hi,

    The error shows that the folder already exists. Please delete the folder via FTP and delete it

    This should be under wp-content/plugins . Once there, look for js_composer then delete it and retry installing Visual Composer from the Dashboard.

    Thanks!

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