Home / Forums / DynamiX Support / Visual Composer not working at all

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  • JuGuMuMo
    Participant

    Hi!

    I’ve just discovered that Visual Composer is not working after I upgraded WordPress. I’ve followed all instructions on the FAQ page. I tried disabling it, delete and reinstall, which made it a bit worse (now the backend editor isn’t visible at all). Would you please tell me what to do next?

    Hi @jugumumo

    Can you please send over your site’s URL and login credentials so we can personally check and test on this from our end?

    Regards,


    JuGuMuMo
    Participant
    This reply has been marked as private.

    Hi @jugumumo

    Can you please send your site’s URL so we can check on this?

    Regards,


    JuGuMuMo
    Participant
    This reply has been marked as private.

    Hi @jugumumo

    I checked your Dashboard and it appears you are still using an outdated version of Dynamix theme. Kindly update your theme to version 5.3. Once updated, you have to delete the existing Visual Composer then install the new version that came along with the theme.

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)

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