Home / Forums / DynamiX Support / Visual Composer Not Working Correctly

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  • Author
    Posts

  • Marcus Thackston
    Participant

    Hi,
    When trying to edit my pages using visual composer on either Safari or Firefox (Haven’t tried on Chrome), using a Macbook, Whenever you I try to drag and drop elements, the page goes blank and I’m unable to edit the page. I have to reload and do it in the classic editor. Do you have any ideas as to what’s going on? It’s been going on for 6 months or so. I have a screenshot but no way to upload it. I can email to you or send you my login info.

    Thanks,
    Marcus

    Andy
    Andy
    Keymaster

    Hi Marcus,

    It sounds like you’re using an old version of the plugin. Please ensure the theme is upto date and then update VC by following this guide:

    http://help.themeva.com/theme-issues/

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