Home / Forums / ePix Support / Visual composer problems.

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  • Andrew Thomas
    Participant

    I cant install the Visual composer plugin. It comes up with the following message

    The plugin does not have a valid header.

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /home/theartja/public_html/wp-content/plugins/js_composer/

    Plugin install failed.

    Now im not whizz with web design so please try to keep it simple 🙂


    Tom ( Support)
    Keymaster

    Hi Andrew,

    Do you already have VC installed from another theme? If so, please remove that version and try the install via ePix again.

    If that fails, please reply with your login details and I will take a further look for you. Please set your reply to private also.


    Mike
    Participant
    This reply has been marked as private.

    Tom ( Support)
    Keymaster

    Hi Mike,

    Can you still not post on the DynamiX forum? If not, let me know and I will take another look.

    You need to switch back to the core theme, install the plugins, then switch back to the Child Theme.

    Tom

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