September 17, 2015 at 2:59 pm #84129
My site uses your Dynamix theme plus the woocommerce and subscription plugins. After I updated the dynamix theme to version 5.0.2. there was a fatal error. The problem comes from the Visual composer plugin. When we disable it, all the site works well except on the public side of the site where we see all the codes such as [vc_row][vc_column width= »1/1?] etc.
When I enable Visual composer, all the pages where I used the Visual composer become white.
We have installed a staging site. If you need the access to look at it, please, tell me.
September 18, 2015 at 5:33 pm #84150
- This topic was modified 2 years, 7 months ago by Daniel Baril.
Have you updated the Visual Composer plugin? Please see here for how to update it: http://acoda.com/troubleshooting-guide/September 18, 2015 at 8:51 pm #84171
Yes, we have updated Visual composer exactly as descried in your troubleshootong procedure.
DanielSeptember 21, 2015 at 10:52 am #84186
Please can you provide your WP login details and I’ll take a look at this for you.September 21, 2015 at 12:43 pm #84198This reply has been marked as private.September 21, 2015 at 5:04 pm #84205
The visual composer was still out of date. I switched to the core DynamiX theme, installed the latest version of Visual Composer and switched back to the Child Theme. All seems okay now, can you confirm?September 23, 2015 at 7:02 pm #84266
Hi There, I have the same problem! I just downloaded it now so i think it should be most recent version? Is there a way to check. Thanks!September 23, 2015 at 7:08 pm #84267
osap21ParticipantThis reply has been marked as private.September 23, 2015 at 7:29 pm #84268
Thanks for looking at my site. On my real site, my programmer did what you suggested and it worked. But there was still a problem on my order page. There were two circles turning continuously over the payment selection. So, we uninstalled the wp super cache and then it worked perfectly.
Thanks for your support,
DanielSeptember 24, 2015 at 3:38 pm #84285
You must be logged in to reply to this topic.