Home / Forums / ePix Support / Website not Mobile Optimized

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts

  • Caitlin Jenkins
    Participant

    Hi, one of the reasons I bought this theme was because I believed it was optimized for mobile. I recently did 3 PEEK tests (peek.usertesting.com) for mobile, and none of them showed my site as I see it on my own phone. I checked to make sure I chose the “responsive theme” options but can’t find where I’m going wrong. Please help!
    URL: http://www.caitlinelizabeth.com

    Andy
    Andy
    Keymaster

    Hi Caitlin,

    You’re right, it does display differently. In fact, it’s a different theme by the looks of it. The only way that’s possible is if there is some caching plugin on your site or you have a plugin that is handling mobile? Please try clearing any caching and disabling any plugins that maybe related to mobile view.

    If you’re still having issues, please post your WP login details and I’ll take a look for you.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.