Home / Forums / You Theme Support / Woocommerce – My account display

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  • Martin Griffin
    Participant

    Hi Andy,

    I have an issue with the way the ‘My Account’ page is displaying on this website: http://novelwines.co.uk/my-account/. It is currently displaying like this:
    http://novelwines.co.uk/wp-content/uploads/2016/10/Novel-Wines-My-Account-display.jpg

    It is single column and bullet-pointed, looking a little like broken code.

    I would prefer a clearer display like so:
    https://yithemes.com/docs-plugins/yith-woocommerce-customize-myaccount-page/library/images/02-01.jpg

    Is this possible with the YouTheme? I love every aspect of this theme but it needs to be as functional as possible for customers!

    Hi @creativewisdom

    Can you please send over your login credentials so we can personally see the layout issue and check what we can do to fix it?

    Thanks!


    Martin Griffin
    Participant
    This reply has been marked as private.

    Hi @creativewisdom

    It looks like the theme’s included CSS for WooCommerce is not getting applied.

    Before we proceed on this, can you please update the theme first? Once done and if the issue persists, please send over your site’s FTP login credentials.

    Thanks!


    Martin Griffin
    Participant
    This reply has been marked as private.

    Hi @creativewisdom

    We are looking into this and we will get back to you once we have a resolution to this.

    Regards,


    Martin Griffin
    Participant

    Hi,

    How are we doing for a solution?

    Best wishes.

    Hi Martin,

    Our apologies for the delayed reply.

    As confirmed by the developer, there is no custom styling on ‘My Account’ yet, but it should be implemented in future releases.

    For now, you can use plugins to help you customize the ‘My Account’ page. One plugin you can try is:
    https://wordpress.org/plugins/custom-my-account-for-woocommerce/

    Thanks!


    Martin Griffin
    Participant

    Hi,

    Thanks for getting back to me. While custom styling would be superb, my main issue is that even the default display has been broken into a single column, rather than Woo’s standard 2-column display.

    Is there a way to get this to display correctly? I am not looking to restyle the whole page, but simply to display the menu options in a left-hand column/sidebar and the right hand column/body to show the content, so it is in-line with how Woo usually displays the My Account page. For examples, please see the original post’s screenshots (just looking at layout, not the fancy styling the Yi theme has).

    Can you help?

    The plugin you’ve suggested seems to focus on additions and more aesthetic styling, while my issue is simply the layout!

    Hi Martin,

    I have added simple CSS to fix the layout of ‘My Account’ on desktop and mobile.

    Can you please check if this will do for you?

    Thanks!


    Martin Griffin
    Participant

    That’s great, thank you very much for doing that.

    You’re welcome, @creativewisdom

    Please don’t hesitate to contact us if you encounter any issues.

    Regards,

Viewing 12 posts - 1 through 12 (of 12 total)

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