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  • Jason
    Participant

    Unable to check for theme updates due to error below despite the correct username and api key. Checked with Envato Help Team but was referred here instead. Refer to attachement for more info.

    Incorrect Details

    The details entered above appear to be incorrect. Please re-enter your ThemeForest Username and ThemeForest API Key into the relevant fields.


    Jason
    Participant
    This reply has been marked as private.
    Andy
    Andy
    Keymaster

    Hi,

    That’s strange, can use ensure there are no spaces after the username and API key please. It maybe worth re-generating an API key via ThemeForest and see if that works then?


    Jason
    Participant
    This reply has been marked as private.
    Andy
    Andy
    Keymaster

    Hi,

    I’m going to do some more testing to see why that may be. I’ve not had any other reports of this not working – does the Envato toolkit plugin work, as per the documentation? http://themeva.com/docs/dynamix/theme-installation-updating/

Viewing 5 posts - 1 through 5 (of 5 total)

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