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  • Yvonne de Hont
    Participant

    Hello,

    I can’t seem to find the answer what to do. I have update (unfortunally) to wordpress 3.9 and now can’t use any button (like add media) or make a link in a page or post. Nothing changed in the site so it looks fine on the web but I can’t make any changes or add a new post/page/image or link…..

    Please, do you know what to do because I can’t make any blogpost right now. Pppreciate your help.

    greetings Yvonne


    Tom ( Support)
    Keymaster

    Hi,

    You will need to update to the latest version of ePix as the new update knocked a lot of options out on a lot of themes. The update will fix it.

    More information on updating the theme here.

    Kind regards,
    Tom


    Yvonne de Hont
    Participant

    Hi Tom,

    Where can I find an update? I have installed the Envato-wordpress-toolkit plugin but there is no update to be found of the theme epix.

    greetings Yvonne


    Yvonne de Hont
    Participant

    Sorry Tom, I have found the update! Apparently I used my email instead of the correct marketplace username. I see the update now and hopefully it will fixed everything ;-).

    greetings Yvonne


    Yvonne de Hont
    Participant

    O no, it’s not working… :-(. After udating the theme I have tried to update VC this way: go to Plugins > Deactivate VC > Delete it > Admin notice at the top of the WP Admin, click install Visual Composer > You should now have the latest version.
    But still have version 4.1.1. and can’t seem to update.
    And I still have the problem with not being able to add an image and all other problems mentioned above…

    I am really not happy but for more then a week now I can’t do anything with my website/blog…….. Appreciate your help!


    Yvonne de Hont
    Participant

    OMG! Don’t ask me how, but I didn’t give up and somehow I fixed it! ;-). Everything is working again. I am so happy ;-). Love theme Epix and I am glad I can add new photos and blogposts again.

    So Have a great weekend Tom! I didn’t need your help after all, LOL.


    Tom ( Support)
    Keymaster

    Hi Yvonne,

    Thats great, thank you for coming back to us.

    Thats great, thank you for coming back to us.

    If you are happy with the theme, please take a second to rate the theme 5 stars here.

    Much appreciated 🙂

    Kind regards,
    Tom


    Yvonne de Hont
    Participant

    I will do that, Tom! Everybody finds my website (www.yvonnedehont.nl) so beautiful which is, of course. also due to theme epix 😉

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