Home / Forums / DynamiX Support / WPBakery Page builder (formerly Visual Composer) not working

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  • Florian Friedrich
    Participant

    Hi,
    I have problems with the WPBakery Page builder (formerly Visual Composer). Even after updating the plugin, it said, that another update is available. Also the plugin is not working correctly and gives me lots of trouble.
    I’m running version 5.3 now. My WordPress version is 4.9.
    Please help, I have to work with it every day!
    Kind regards, Florian

    Hi @florianfriedrich

    Please send over yhour site’s URL and login credentials.

    Also, please elaborate what are the issues you encountered with the Page Builder.

    Regards,


    Florian Friedrich
    Participant
    This reply has been marked as private.

    Hi @florianfriedrich

    I tested your Visual Composer and was able to add text block and was able to remove the element. What browser are you using? Also, if you could send screenshots, we would appreciate it.

    Regards,


    Florian Friedrich
    Participant

    Thank you very much!
    The issue seems to be with Firefox Browser… In Safari everything works smoothly!
    Best regards, Florian

    Hi @florianfriedrich

    I tested Visual Composer on different browsers and it’s working properly. You may try to uninstall/reinstall Firefox.

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)

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