Home / Forums / You Theme Support / "You | Multipurpose WordPress" theme, but I can't install Acoda plugins

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  • Lynnhall777
    Participant

    I bought the “You” Theme from Acoda. When I activated it, a prompt told me to download the necessary plugins.

    I installed it on my first site, everything went well. All the plugin downloads were installed (Acoda Pricing table, Acoda Typewriter and etc.)

    When I installed it again on my second website, it doesn’t work. Here is the screenshot: https://www.screencast.com/t/pSkEMVBQ6

    Please help me. I don’t know what to do next.

    Thanks

    Hi @lynnhall777

    Can you please send over your site’s URL and login credentials so we can personally check on this from our end?

    Regards,


    Lynnhall777
    Participant
    This reply has been marked as private.

    Lynnhall777
    Participant

    Can you see the Username and Password?

    Hi @lynnhall777

    I was able to login but I see that you are using another theme currently.

    Can you please backup your site then give me permission to switch your theme to YOU? Also, please send over your site’s FTP login credentials.

    Thanks!


    Lynnhall777
    Participant

    Let me set things up first. And then I’ll contact you.

    You only need the WordPress log-in details, FTP log-in details, right?

    Hi @lynnhall777

    Yes, we just need those logins so we could check on this further from our end.

    Regards,

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