Home Forums ePix Support ADD PRODUCTS TO THE CART

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #45421

    Martin
    Participant

    Hi;
    i don´t know why but this week i have benn trying to buy in the shop and nothing was worng, but today, ( i think that i didn´t change nothing), the products don´t add to my cart.

    If you need to see something, the url is:
    http://www.mikoyra.com

    Thanks!

    #45436

    Tom ( Support)
    Keymaster

    Hi Martin,

    2 things to try.

    1. I recommend de-activating each of your plugins one-by-one to find one that may be conflicting.

    2. If that does not work, it looks like your products have a selection but are not correctly set up. If you go to a product page, under the price, there is a grey bar with a arrow at the top. This is mean to be populated if you have set up your products correctly.

    If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you.

    Kind regards,
    Tom

    #45542

    Martin
    Participant
    This reply has been marked as private.
    #45555

    Tom ( Support)
    Keymaster

    Hi Martin,

    Your site seems to be working now, the product is added to the cart and can be viewed when the cart is clicked on.

    Kind regards,
    Tom

    #45556

    Martin
    Participant
    This reply has been marked as private.
    #45557

    Martin
    Participant
    This reply has been marked as private.
    #45563

    Tom ( Support)
    Keymaster

    Hi Martin,

    I cannot see what the problem was but I can add each product to the cart with no issues. If you add a product to the cart, then navigate to the cart page, does it now show?

    I recommend resetting your cache on your browsers as this may be the issue.

    Kind regards,
    Tom

    #45564

    Martin
    Participant
    This reply has been marked as private.
    #45592

    Tom ( Support)
    Keymaster

    Hi Martin,

    I have just tried this on my iPhone too and I can confirm it does add products to cart. I click add to cart, click the cart icon, the item is there. Try closing Safari completely on your phone and this should reset the cache.

    Kind regards,
    Tom

    #45620

    Martin
    Participant
    This reply has been marked as private.
    #45659

    Tom ( Support)
    Keymaster

    Hi Martin,

    It looks like you have a redirect of a /index.php which is throwing things off. I am not sure why this is on there but it will not let the site function correctly with this on there.

    Kind regards,
    Tom

    #45680

    Martin
    Participant
    This reply has been marked as private.
    #45683

    Martin
    Participant
    This reply has been marked as private.
    #45691

    Tom ( Support)
    Keymaster

    Hi Martin,

    What was the problem in the end? Just so I can note this down for the future.

    Kind regards,
    Tom

Viewing 14 posts - 1 through 14 (of 14 total)

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