December 4, 2013 at 11:01 pm #37490
I Have just purchased the theme installed and loaded the demo content as mentioned on the documentation however when I go to visit the site to see how amazing it looks its blank :s
Did not expect this after purchasing what looks like such an amazing theme.
could someone please look into this as soon as possible. if you need details to look for yourself please let me know what you will need.
ThanksDecember 5, 2013 at 8:03 am #37502
This should not be happening, but it sounds like you may have a plugin conflict. Please can you reply with your FTP and WP login details so we can take a further look into this please? Please also set your reply to private.
TomDecember 5, 2013 at 10:55 pm #37613December 6, 2013 at 10:11 am #37654
Everything should now be working for you. I think the problem was that you clicked more than once on the install demo data button so it duplicated everything and got very mixed up.
Hope this helps.
TomDecember 6, 2013 at 12:43 pm #37675December 6, 2013 at 2:29 pm #37687December 6, 2013 at 4:09 pm #37706
Just check it out and it seems to work fine for me. I recommend maybe resetting your browser cache as that may solve things.
Thank you for the kind words 🙂
TomDecember 10, 2013 at 7:30 pm #37962
Hey, i have the same problem..everything is white when i activate the theme. Sorry, but could you please help me.
SandraDecember 11, 2013 at 9:38 am #37992
If you have a gallery on your homepage, be sure to select the data source for it.
It looks like you don’t have enough WordPress or suhosin memory on your site. There is a simple way to change these.
If that doesn’t work, try upping you suhosin value value on your server. You will need to ask them to increase to the followingsuhosin value:
suhosin.post.max_vars = 5000 suhosin.request.max_vars = 5000
Most servers have a higher value by default, the odd one or two are too low.
It could also be that you have too many plugins.
Hope this helps.
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