Home Forums ePix Support Coupon code working for page in english and non working for page in french

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  • #56128

    Simone pasqualini
    Participant

    Hello,

    please try to press “Click here to enter your code” in this page -> http://laboratorio35.com/en/checkout/ and then try to press the same in this page -> http://laboratorio35.com/fr/checkout/

    For languages IT, FR, DE and JA that button is not working -> only for English.

    Thanks
    Simone

    #56147

    Tom ( Support)
    Keymaster

    Hi Simone,

    Please can you double check something quick for me? Please can you switch themes to the standard Twenty Fourteen WordPress theme then test the same thing out to see if it works or not.

    We just need to rule out if it is the theme or not.

    If you would like me to test this for you, please set your reply to private and provide your URL/login details so I can take a further look for you.

    Kind regards,
    Tom

    #56149

    Simone pasqualini
    Participant

    I tried now with Twenty Fourteen and it’s NOT working.. same issue

    #56176

    Tom ( Support)
    Keymaster

    Hi Simone,

    If you are having the same issue, this is not a problem with the theme. I recommend contacting the plugin developers directly for WooCommerce and your translation plugin as either one of them has a bug in them, or they are not fully compatible with each other.

    Hope this helps.
    Tom

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