September 27, 2017 at 12:42 am #100693
In carousel mode I recently experienced 5 blank frames and then my images appear. I would see the last image to the left. I have not changed anything and it just happened. I am updated and it didn’t fix. If I switch to stage view it works fine. I did trying going back to carousel and it still has those 5 blank frames. Any thoughts?
Also, on my homepage section I get these messages quickly at the top…what do I do??? Please advise. I am pretty weak understanding wordpress. Thanks..
Warning: mysql_real_escape_string() expects parameter 1 to be string, array given in /home/69/34/1033469/web/hs/wp-includes/wp-db.php on line 1173
Warning: extract() expects parameter 1 to be array, string given in /home/69/34/1033469/web/hs/wp-content/themes/ePix/lib/adm/functions/BFI_Thumb.php on line 317September 27, 2017 at 9:14 am #100695
Can you please send over your site’s URL and login credentials so we could personally test and check on this form our end?
Regards,September 27, 2017 at 4:02 pm #100697September 28, 2017 at 2:50 pm #100705
You can send your login credentials here. Just make sure you set your next reply to ‘Private’ so no one can see your credentials.
Regards,September 28, 2017 at 3:48 pm #100706September 29, 2017 at 9:36 am #100712
Can you please first update your theme? The latest version of the theme is 2.3 while you are using a very outdated version.
Regards,September 29, 2017 at 4:51 pm #100713September 29, 2017 at 8:45 pm #100716October 1, 2017 at 5:23 pm #100721
How do I backup all the pogromming as well as the data?
– normally, your host should have backup processes already running. If they don’t, there are a number of backup plugins you can use so you have a personal copy of your site’s backup
I have envato toolkit and envato market..do I need both? If not, do I deactivate…
– You only need Envato Toolkit moving forward
Did I need to purchase the 2.3 or was that update available to me? If I did not need to purchase how do I refund?
– That update was available for you free of charge.
Regards,October 1, 2017 at 8:11 pm #100722October 2, 2017 at 5:01 pm #100733
We do not have such services as of the moment, unfortunately.
You can search for developer who can help with such in Upwork on Envato Market.
Regards,October 11, 2017 at 8:30 pm #100828October 12, 2017 at 3:12 pm #100832
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