Home Forums ePix Support Error when posting

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #55789

    Danilo
    Participant

    I am having issue when posting in my web, I get:

    “[imageeffect type=”frame” width=”542″ align=”aligncenter” alt=”Macro photography” link=”” url=”” videourl=”” ]”

    for example, and it shouldn’t be like that.

    Please help.

    http://www.daniloadrian.com

    #55803

    Tom ( Support)
    Keymaster

    Hi Danilo,

    Exactly which part of your site is this happening on? I cannot see it currently?

    If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you.

    Kind regards,
    Tom

    #59358

    Danilo
    Participant
    This reply has been marked as private.
    #59359

    Danilo
    Participant
    This reply has been marked as private.
    #59360

    Danilo
    Participant
    This reply has been marked as private.
    #59361

    Danilo
    Participant
    This reply has been marked as private.
    #59399
    Andy
    Andy
    Keymaster

    Hi,

    I’m not sure why that is happening. I recommend upgrading to the latest version of ePix and Visual Composer. See here: http://themeva.com/docs/epix/theme-installation-updating/ and after you’ve udpated the theme, update visual composer ( see here ).

    #61407

    Danilo
    Participant
    This reply has been marked as private.
    #61432
    Andy
    Andy
    Keymaster

    Hi Danilo,

    What method are you using? You can upload the image to your media library in WordPress and post the link here.

    #61451

    Danilo
    Participant
    This reply has been marked as private.
    #61481
    Andy
    Andy
    Keymaster

    Hi,

    This is definitely due to Visual Composer not being installed. Please post your WP login details and I’ll take a look for you.

    #61525

    Danilo
    Participant
    This reply has been marked as private.
    #61548
    Andy
    Andy
    Keymaster

    Hi,

    As suspected, the plugin wasn’t activated in Plugins. You may need to flush your cache now, but the blog is showing for me whilst logged in.

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