Home Forums ePix Support Image Resizer

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  • #42511

    Gabor
    Participant

    Hey Tom,
    The image resizer is not working.
    Status On: Image placeholder visible
    Staus Off: Images visible, but no cropping (resize)
    I guess, it has s.th. to do with my provider´s settings. How can I solve this.

    Thanks
    Gabor

    #42531

    Tom ( Support)
    Keymaster

    Hi Gabor,

    Please set your reply to private and provide your URL/login details so I can take a further look for you. It might be that your server cannot run the script properly but I will take a look for you.

    Kind regards,
    Tom

    #42556

    Gabor
    Participant
    This reply has been marked as private.
    #42577

    Tom ( Support)
    Keymaster

    Hi,

    For some reason your http://kroeger.medienpanorama.de/wp-content/uploads/ folder is forbidden and cannot be accessed by the server. Please check that the folder is accessible by the server so it can locate your images correctly.

    This should solve your issue.

    Kind regards,
    Tom

    #42621

    Gabor
    Participant

    Hi,
    Yes, that was it.
    Thanks for your support.

    Kind regards
    Gabor

    #42633

    Tom ( Support)
    Keymaster

    Thats great, thank you for coming back to us.

    If you are happy with the theme, please take a second to rate the theme 5 stars here.

    Much appreciated 🙂

Viewing 6 posts - 1 through 6 (of 6 total)

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