Home Forums ePix Support Information Panel Text/HTML Widget not updating

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  • #58905

    Susan Scheff
    Participant

    When adding the Text/HTML widget to the Information Panel, it adds the widget icon but doesn’t save the entered text. When clicking on the (i) button, nothing is displayed.
    Please advise and thanks in advance.

    #58910

    Tom ( Support)
    Keymaster

    Hi Susan,

    Have you tried resetting your browser cache to see if that makes a difference?

    If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you.

    Kind regards,
    Tom

    #58990

    Susan Scheff
    Participant
    This reply has been marked as private.
    #58991

    Susan Scheff
    Participant

    Hello Tom,

    I was not successful when trying to add text in the text widget through Customize menu option but was through Widgets menu option. No need for assistance.

    Thanks,
    Susan

    #59016

    Tom ( Support)
    Keymaster

    Thats great, thank you for coming back to us.

    If you are happy with the theme, please take a second to rate the theme 5 stars here.

    Much appreciated 🙂

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