March 21, 2014 at 1:20 pm #45074
my problem is, that the Epix theme doesn’t work in my Desktop Browser. If I start safari on iphone there is no Problem. When i switch the Theme to Twenty Fourteen from WordPress, there are no Problems.
I have installed all three times new. A short time it works. One until three days. What can i do. Do you need more information?
regardsMarch 21, 2014 at 2:41 pm #45092
I ckecked with different browers. Firefox does’t work. There is the Message “Internal Server Error”. I don’t know why. Safari works, but page-images and post-images doesn’t appear in the top of pages. See
with Safari, there is only a litte box at the top of the page.
What is wrong?March 21, 2014 at 5:14 pm #45114
I’ve taken a look at your Image URL and for some reason your images have a / in front of the URL e.g. /www.fotoart-grimmelt.de/wp-content/uploads/2014/03/20140128-20140129_D307723-Sadia.jpg
This is why they’re not showing. What is your permalink structure set to and can you post your WP login details and we’ll take a look for you.
It maybe worth checking if the image resizer is affecting things too, you can turn if off via Appearance > Theme Options > General > Image Resizer.March 21, 2014 at 5:30 pm #45116March 21, 2014 at 5:33 pm #45117March 21, 2014 at 5:42 pm #45121
It appeared to be a caching issue – I disabled the caching plugins and now the site displays fine?March 21, 2014 at 5:45 pm #45122
Thanks, it workson Safari, but not on Firefox, there ist still the same error: Internal Server ErrorMarch 24, 2014 at 8:32 am #45171
I am just testing your site on Firefox, and it seems to display the images just fine. Are you still having this issue?
Try resetting your browser cache too.
TomMarch 24, 2014 at 8:47 am #45179March 24, 2014 at 4:04 pm #45228
If this is a temperamental issue, I recommend contacting your host as this sounds like a server issue rather than a theme issue.
I cannot replicate the same issues within Firefox. What are the exact steps you are doing to get this error?
TomMarch 24, 2014 at 5:27 pm #45243
Hello Tom, I talked with the provider, there are no problems with speed. If I leave the page working, it works pretty fine, but if i work on the page more longer, the problem occures.
Today i have two times, taht the webpage doesnt work. If i changed the theme to “Twenty Fouteen” and than back to ePix, it works fine. By the way. Can I install the new version of WPBakery?
And another thig. I have a IPhone 4, I have no chance to open submenues, which i had defined. Is there another way, that works on IPhone 4?
Many thanksMarch 25, 2014 at 8:56 am #45274
It seems that WordPress is having issues with editing pages. This is not to do with the theme.
You may be having memory issues, I recommend the following.
Please follow the WordPress memory guide here.
If that doesn’t work, try upping you suhosin value value on your server. You will need to ask them to increase to the following suhosin value:
suhosin.post.max_vars = 5000 suhosin.request.max_vars = 5000
Most servers have a higher value by default, the odd one or two are too low.
On a tablet/mobile device there is nothing to re-create the hover that you get on the computer. You have to tap the menu item for it to expand.
You will need to set up the main link as a custom link with a # in the URL section. So that when you click the main menu item, it will open the sub menu and keep it open as it won’t be a link.
Like this for example.
We recommend not to install the latest version of VC, an explanation here.
Hope this helps.
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