March 10, 2016 at 11:21 pm #87602
When selecting Ken burns effect the slides do not appear to be zooming at all. Please can you help? I don’t understand why the options for ken burns are there but they are not taking effect?
I seem to have version 5.0.9. installed. When I press ‘check now’ for updates it takes me to the promotions for new slider updates. After that there does not seem to be a way of updating the latest version?
Also when Im editing the slides and I click on preview it gives me the following error message:
‘An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.’
So I have to visit site page each time to preview. Please help.March 11, 2016 at 5:33 am #87609
The latest version of Rev Slider is in the latest version of ePix. You’ll need to download the latest version of ePix from ThemeForest and then follow the instructions on this page ( They’ve made it quite difficult because they want you to buy a license of your own ).March 18, 2016 at 5:04 pm #87705
That didn’t help much. I have recently bought the epix theme and the rev slider you seem to have provided is version 5.0.9. I have tried uploading the revslider.zip file again and it responds with you already have this hence installation failed.
Can you please provide the latest file to me? I expected to have the ken burns effect as standard within the demo. Ive taken a lot of time to try and sort this. Its unfortunate it seems long winded, hoping you can provide a fix thats easily and swiftly implemented. I don’t want to pay any extras for what I thought i was getting in the first place.
Please advise. Thanks!March 21, 2016 at 9:59 am #87729
If you download the latest version of ePix from themeforest, you’ll find it within ePix/plugins/revslider.zip. Please follow this guide on how to update Revolution Slider. https://www.themepunch.com/faq/update-plugin-packaged-theme/March 23, 2016 at 6:05 pm #87768
Thanks. I have followed your links and it seems the best thing to do is to install invite toolkit.
I have reset my wordpress site and it got rid of the theme and went into default wp site.
I then installed the Envato tool kit and now in the back end of the site it shows i have the latest 5.2.1 rev slider and also the latest visual composer.
I then selected the epix theme and made it active.
Now when I click on ‘visit site’ its just a constant loading sign in the centre of a blank white screen. I seem to have a brick wall. please help!
ThanksMarch 24, 2016 at 10:01 am #87778
It’s worth posting your WP login details if you’re still having issues, I’ll be able to take a look for you.March 24, 2016 at 11:43 am #87780March 25, 2016 at 10:35 am #87792
I’m sorry to hear you’ve had these issues, usually it is just a case of installing the plugins and clicking the import demo button and you’re on your way.
Can you post your site URL too please.
I’ll look at this as soon as I can, it’s my Birthday today so I’m not sure I’ll get chance, but I’ll take a look for you over the weekend. If it’s a fresh install, are you happy for me to reset things if I need to and start again?March 27, 2016 at 12:31 am #87801March 27, 2016 at 11:54 am #87803This reply has been marked as private.March 29, 2016 at 2:33 pm #87837March 29, 2016 at 3:08 pm #87840
You’re welcome. I’ve not set it up, but yes, it will definitely be best for future updates.
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