May 27, 2014 at 9:19 pm #49949
I have problems with mobile menu, it does not react when I touch on mobile menu bar at vertical and horizontal position. I am using Samsung Galaxy Not III.
The desktop version of ePix is fine except the wide menu bar, I hope an auto hide menu will be availlable in addition to fullscreen model at next new version
shnlMay 28, 2014 at 8:40 am #49967
Please provide a link to your site so I can take a further look. Are you using the latest version of ePix (1.1.1)?
TomMay 28, 2014 at 3:35 pm #50009May 28, 2014 at 3:57 pm #50010May 28, 2014 at 5:12 pm #50024
We do not offer email support, only support via the forum.
It looks like you have a plugin confliction somewhere as you have 2 errors on your page. I recommend de-activating each of your plugins one-by-one to find one that may be conflicting.
If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you.
TomMay 28, 2014 at 6:06 pm #50039May 29, 2014 at 9:17 am #50064
I can assure you the support forum is a safe place to provide details. As long as you set your reply to private, only Andy (theme creator) and I can see your details.
Details are ONLY used for support and can be deleted if requested after, or you can change the login details for peace of mind.
TomMay 29, 2014 at 10:38 am #50076May 29, 2014 at 3:43 pm #50117
I recommend updating to the latest version of WordPress as this should solve your issue. Is there any reason for not installing Visual Composer too?
I recommend you use it. Go to Appearance > Install plugins to install it.
Hope this helps.
TomMay 29, 2014 at 3:55 pm #50123May 29, 2014 at 5:01 pm #50130May 30, 2014 at 8:28 am #50147
The reason for this not working was because you had some Custom CSS set to limit the height of the navigation drop down. I have disabled this within Appearance > Theme Options > Customize > Custom CSS and it now works fine.
Hope this helps.
TomAugust 6, 2014 at 9:18 am #53780This reply has been marked as private.September 8, 2014 at 6:08 pm #55355
hi, I keep having a similar issue, when touching the mobile menu it doesn’t react either. I have updated the latest version of both wordpress and epix.
ThanksSeptember 9, 2014 at 7:15 am #55374
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