Home Forums ePix Support plugin not installing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #49282

    Erica Gilmore
    Participant

    I just installed epix on my wordpress site and it has a required plugin and a recommended. Neither will install with this notice coming up: Fatal error: Class ‘TGM_Bulk_Installer’ not found in /home/erigil20/emily-olson.com/wp-content/themes/ePix/lib/adm/inc/class-tgm-plugin-activation.php on line 1580

    #49301

    Tom ( Support)
    Keymaster

    Hi Erica,

    Try installing each plugin one by one instead of selecting them all. Please let me know if this works for you.

    Kind regards,
    Tom

    #49396

    Erica Gilmore
    Participant

    I did that to no avail. I had seen that you had suggested that a few weeks ago. At this point I might need to try a new theme and get refunded if this can’t be figured out in the next 24 hours. I need this all finished up this week!

    #49412

    Tom ( Support)
    Keymaster

    Hi Erica,

    If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you.

    Kind regards,
    Tom

    #49444

    Erica Gilmore
    Participant
    This reply has been marked as private.
    #49452

    Tom ( Support)
    Keymaster

    Hi Erica,

    I have just logged into your site, switched the theme to ePix, went to Appearance > Install plugins and installed them one by one. They are now both installed and should work fine.

    Hope this helps.
    Tom

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.

© 2018 Acoda