Home Forums ePix Support Problems with google maps!

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  • #49117

    Alicia Sánchez
    Participant

    Hi, I am trying to put the map of my region in contact section but it is not working. I inserted the new link that google maps generate several times, but New York maps is apearing all the time. Could you help me??? Thanks! Alicia

    #49158

    Tom ( Support)
    Keymaster

    Hi,

    Are you correctly copying the URL provided by Google maps? You need to click the cog at the bottom right corner and copy the embed code.

    Try resetting your browser cache after saving too.

    If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you.

    Kind regards,
    Tom

    #49824

    Alicia Sánchez
    Participant
    This reply has been marked as private.
    #49852

    Tom ( Support)
    Keymaster

    Hi,

    You were using a very old version of Visual composer. It does not update automatically so you need to update it with each update of the theme.

    Once you are using the latest version of the theme, you can update VC by go to Plugins > Deactivate VC > Delete it > Admin notice at the top of the WP Admin, click install Visual Composer > You should now have the latest version.

    I have updated this for you and it now works as it should.

    After the latest update of Visual Composer, there is now an updated way of adding in the maps, please follow the description below.

    Visit Google maps to create your map. 1) Find location 2) Click “Share” and make sure map is public on the web 3) Click folder icon to reveal “Embed on my site” link 4) Copy iframe code and paste it her

    Hope this helps.
    Tom

    #49936

    Alicia Sánchez
    Participant

    Thank you very much! Now all is well!

    #49961

    Tom ( Support)
    Keymaster

    Thats great, thank you for coming back to us.

    If you are happy with the theme, please take a second to rate the theme 5 stars here.

    Much appreciated 🙂

Viewing 6 posts - 1 through 6 (of 6 total)

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