Home Forums ePix Support side menu- not appearing on mobile/ipad

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #37981

    segev
    Participant

    Hi,
    set my site “Responsive” but the Header do not appear on mobile or iPad.
    any idea why?
    thanks
    sigal

    #37998

    Tom ( Support)
    Keymaster

    Hi,

    I am not sure what you mean by this, please can you elaborate? Please can you provide a URL to your site so I can take a further look?

    Kind regards,
    Tom

    #38008

    segev
    Participant

    sure : http://www.segevstudio.com
    The Header does not appear on mobil and i did set it as a Responsive on settings..
    my Skype: sigalsegev1
    thanks

    #38038

    Tom ( Support)
    Keymaster

    Ah! The menu is not appearing, that is strange. Please can you reply with your login details and I will take a further look for you.

    Please set your reply to private also.

    Kind regards,
    Tom

    #38042

    segev
    Participant
    This reply has been marked as private.
    #38070

    Tom ( Support)
    Keymaster

    Hi,

    I recommend updating the latest version of ePix as this may solve your issue. Once updated, if you are still experiencing this issue, please reply again and we will take another look.

    Kind regards,
    Tom

    #38161

    segev
    Participant
    This reply has been marked as private.
    #38182

    Tom ( Support)
    Keymaster

    Hi,

    What exactly is not working? It seems you are still on the older version. For more information on updating the theme, please see the documentation here.

    Kind regards,
    Tom

    #38209

    segev
    Participant
    This reply has been marked as private.
    #38231

    Tom ( Support)
    Keymaster

    Hi,

    You are currently on version 1.0.1 and the latest version is 1.0.2. Please update to see if this resolves your problem.

    Kind regards,
    Tom

    #40054

    segev
    Participant
    This reply has been marked as private.
    #40090

    Tom ( Support)
    Keymaster

    Hi,

    For documentation on updating the theme, please see the doc page here. This should help you out.

    Kind regards,
    Tom

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