Home Forums ePix Support Slide Set Not Showing

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  • #49655

    Jeremy Reeder
    Participant

    Hello,

    I recently fixed the issue where I was unable to create or edit slide sets. Now I am able to create them but none of the options except for fullscreen gallery are working. Every other option leaves a blank space with a ? (question mark) where the images should be.

    Any ideas? Thanks!

    #49686

    Jeremy Reeder
    Participant

    Slide sets seem to be the only thing not working. Can create and publish but not post them

    #49708
    Andy
    Andy
    Keymaster

    Hi,

    It sounds like a plugin conflict or the version of the theme / wordpress you’re using. Are you completely upto date with the theme and wordpress and have you tried disabling all plugins to see if the issue resolves itself.

    If you’re still having issues, please provide your WP login details and we’ll be happy to take a look for you.

    #50008

    Jeremy Reeder
    Participant
    This reply has been marked as private.
    #50023

    Tom ( Support)
    Keymaster

    Hi,

    It looks like it cannot find an image, the back end gives an error of: Failed to load resource: the server responded with a status of 404 (Not Found) http://www.mylegacyendures.com/wp-content/uploads/2013/09/6.jpg

    I create a new slide set and added some random images in, selected it within the test page and it shows. So the slide sets are working correctly and so is the page.

    Kind regards,
    Tom

    #50046

    Jeremy Reeder
    Participant

    Oh, would ya look at that! Haha. I guess I was looking too into it…I just figured maybe it wasn’t working properly since the update still. Good to know!

    Thank you guys for your quick and helpful support, I really appreciate your time.

    #50069

    Tom ( Support)
    Keymaster

    Thats great, thank you for coming back to us.

    If you are happy with the theme, please take a second to rate the theme 5 stars here.

    Much appreciated 🙂

Viewing 7 posts - 1 through 7 (of 7 total)

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