Home Forums ePix Support Slideset page – grid not displaying some images

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  • #104456

    redburlesque
    Participant

    Hi Acoda!

    Can you please have a look here – http://caughtincolour.com.au/galleries/my-latest-travels/ – and tell me what you think is happening?

    For some reason the two latest images I’ve added for new pages are only displaying as text, even though the page is set to display images and title on hover.

    #104457

    redburlesque
    Participant

    Update: I just aded another image to a slideset that points to a new page and the same this is happening – http://caughtincolour.com.au/galleries/events-2/

    Also, the grid on the above page isn’t displaying correctly.

    #104462
    Edcel
    Edcel
    Moderator

    HI @redburlesque

    Can you please send over your site’s login credentials so we could personally check the settings from our end?

    Regards,

    #104465

    redburlesque
    Participant
    This reply has been marked as private.
    #104466

    redburlesque
    Participant
    This reply has been marked as private.
    #104468
    Edcel
    Edcel
    Moderator

    Hi @redburlesque

    The login you sent is not working. Can you please check?

    Regards,

    #104477

    redburlesque
    Participant
    This reply has been marked as private.
    #104491
    Edcel
    Edcel
    Moderator

    Hi @redburlesque

    I was able to login now. As I checked, there seems to be nothing wrong with the latest images in the Slideset Manager panel, so I can’t easily identify what’s causing it to break in the front-end.

    Can you please give us permission to disable all your plugins to check if any of them is causing the issue?

    Regards,

    #104501

    redburlesque
    Participant

    Yes, please do. Thanks.

    #104507
    Edcel
    Edcel
    Moderator

    HI @redburlesque

    A plugin seems to be causing the issue.

    If you check, I added 2 new images at http://caughtincolour.com.au/galleries/my-latest-travels/ and it works.

    I added the 2 images with all plugins enabled and it appeared broken. I then disabled all plugins except Visual Composer, then the new images started working. I re-enabled the plugins and the images remain working.

    It is best for you to personally test this by disabling the plugins one by one then adding new images to check which one is causing it.

    Regards,

    #104513

    redburlesque
    Participant

    Thanks so much. Everything is working perfectly again now.

    #104519
    Edcel
    Edcel
    Moderator

    You’re welcome, @redburlesque

    Please do not hesitate to contact us back if you encounter any further issues.

    Regards,

Viewing 12 posts - 1 through 12 (of 12 total)

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