Home Forums ePix Support Trouble in Using SlideSet Manager

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  • #56978

    Hemang Rami
    Participant

    Hi Team,

    I am facing trouble with sideset manager. It is not showing same as per your shared video. Think there is some bug with it. When I checked in firebug console following error is comming.

    TypeError: control_value is undefined
    if( control_value != ‘none’ && control_value.length !== 0 )

    Kindly please let me know resolution.

    #56981

    Tom ( Support)
    Keymaster

    Hi,

    Are you using the latest version of ePix and WordPress?

    If not, I recommend updating to the latest versions.

    A new update has been released for ePix which contains the latest version of Visual Composer too.

    For more information on updating the theme, please see here.

    Once updated, you can update VC by go to Plugins > Deactivate VC > Delete it > Appearance, Install Plugins, click install Visual Composer > You should now have the latest version.

    Then reset your browser cache and websites cache (if you have a cache plugin installed).

    If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you.

    Hope this helps.

    Kind regards,
    Tom

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