Home Forums ePix Support visual composer

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  • #55563

    John Griggs
    Participant

    visual composer does not have a valid header error. Theme started having problems after update. Re-installed and it is not accepting the install visual composer command. Get the plugin does not have valid header message.

    Downloading install package from %2Fvar%2Fwww%2Fvolumes%2Fxvdf3%2Fvhosts%2Fvisionsbyjtwphotography.com%2Fhttpdocs%2Fwp-content%2Fthemes%2FePix%2Fplugins%2Fjs_composer.zip…

    Download failed. A valid URL was not provided.

    #55574

    Tom ( Support)
    Keymaster

    Hi John,

    That is strange, I have not seen this error before.

    If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you.

    Tom

    #55588

    John Griggs
    Participant
    This reply has been marked as private.
    #55589

    John Griggs
    Participant

    I am re_installing ePix by ftp again now

    #55594

    Tom ( Support)
    Keymaster

    Ok thank for coming back to me.

    Please let me know how you get on.

    Thanks,
    Tom

    #55611

    John Griggs
    Participant
    This reply has been marked as private.
    #55623

    John Griggs
    Participant
    This reply has been marked as private.
    #55631

    inan ambarkütük
    Participant

    Fatal error: Class ‘WPBakeryShortCode_VC_Row’ not found in /home/fabrikas/public_html/wp-content/themes/ePix/lib/inc/shortcodes/styled-boxes.php on line 177

    I’ve installed Visual composer and I got the above error report. Other themes do not have this error. What is causing this?

    #55645

    Tom ( Support)
    Keymaster

    Hi Inan,

    Are you using the latest version of ePix? If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you.

    A new update has been released for ePix which contains the latest version of Visual Composer too.

    For more information on updating the theme, please see here.

    Once updated, you can update VC by go to Plugins > Deactivate VC > Delete it > Appearance, Install Plugins, click install Visual Composer > You should now have the latest version.

    Then reset your browser cache and websites cache (if you have a cache plugin installed).

    Hope this helps.

    Kind regards,
    Tom

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