Home Forums ePix Support Visual Composer crashes

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  • #50058

    Studio Peters
    Participant

    Hello,
    Everytime I try to edit a previously made slide set in ePix I see the usual envoirement of the visual composer for a second and then it pops to a screen in whitch I can only edit a textfield. That field is not even editable couse when I try to publish it I get a white screen and none of my work is saved.
    Tried updating the plugin but that results in a blanc screen right away.

    #50072

    Tom ( Support)
    Keymaster

    Hi,

    It sounds like you are using an older version of the theme but have updated WordPress too.

    A new update has been released for ePix which contains the latest version of Visual Composer too. Updating the theme will solve this slide set issue too.

    For more information on updating the theme, please see here.

    Once updated, you can update VC by go to Plugins > Deactivate VC > Delete it > Admin notice at the top of the WP Admin, click install Visual Composer > You should now have the latest version.

    Then reset your browser cache and websites cache (if you have a cache plugin installed).

    Hope this helps.

    Kind regards,
    Tom

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