March 21, 2014 at 9:46 pm #45133
I have relocated my site from MediaTemple (because they suck) to a new host. I have since run into a weird issue with the Visual Composer grid gallery. For some reason it is not populating the image src so no images are being shown. I have removed and reinstalled the plugin to no avail.
This may be affecting other functions of the plugin, I haven’t tested all of the gallery options.March 21, 2014 at 10:02 pm #45134
This problem is also presenting on adding a theme level grid gallery. I can only assume that it utilizes components of the visual composer to build the gallery.March 22, 2014 at 2:09 pm #45145
I disabled all plugins, I also changed theme to 2014. All tests failed the same way. I am curious to know if there are any webserver requirements for either the theme or for Visual Composer?
Having some weird issues with woocommerce pages too. The taxonomy pages are not hard cropping thumbnails like it does on the old server. Even though that option is selected. I am at a loss.March 24, 2014 at 8:40 am #45177
I recommend asking your hosting company to see if they are the appropriate standard webserver requirements to run and function WordPress on. I will speak to Andy about this to see if there are any particular requirements that are needed to run VC.
TomMarch 24, 2014 at 3:38 pm #45221
It sounds like it has not kept the database in tacked, it sounds like it is still pointing to the old server somehow. I recommend contacting your host about this as it does not sound like a theme issue.
TomMarch 24, 2014 at 5:17 pm #45242
I modified the php_config file to point to the correct DB, WP is functioning correctly for the most part. It’s only images that are inserted into certain VC objects are showing images improperly. Single image objects don’t display images, again they have the missing src attribute. The gallery (grid specific, I haven’t tried the others yet) is missing the src as well. The VC creators replied to a mesage I sent them on FB.
it seems that when you copied website it did not copied images in the right queue so there are ID mismatches. What we suggest is to completely clone website or change image IDs manually.
As this is issue is not directly related to Visual Composer, you can try to ask your theme author for assistance.
I’ve compared the content of the two DB’s and the row ID numbers are the same for post items (products). Aside from rebuilding the entire site from scratch manually (which defeats one of the bonuses of using WP) I don’t know what other things I can look into.March 25, 2014 at 8:13 am #45265
I recommend using the brilliant little plugin, duplicator. This will completely clone your site and DB which should not mismatch the IDs. Exporting and importing it will change all the IDs as it is a new site.
TomMarch 26, 2014 at 8:52 pm #45380
I used Duplicator (very nice little plugin, thanks for the recommendation). I managed to get the sit eon Mediatemple copied and I deployed it to the new server. The Woocommerce thumbnails issue was resolved and all of the images for the product pages are displaying as expected. The VC Grid Gallery however is still not showing any images due to the missing src attribute.
I am not sure what else I can do. I have done a number of searches on the net with regards to missing src attributes but I could not find anything that was similar in behavior.March 27, 2014 at 7:18 am #45393
What happens if you switch the image resizer off within Appearance > Theme Options > General? Have you put the new site on a subfolder too?March 27, 2014 at 3:02 pm #45431
Turning the image resizer off fixed that problem! At least part of the problem. The grid now does not adhere to the image size settings and shows all images as 150px wide but variable heights depending on whether it’s a vertical or horizontal image. Not very pretty IMO.
Any idea what could be up with the image resizer? Am I missing something on the server that it needs?
Thanks so much for your help on this.March 27, 2014 at 7:54 pm #45442
Please check with your hosting company if they are running the standard server options, gdlibrary, phpimage magik, and that the folder wp-content/uploads, is writeable within your FTP.March 27, 2014 at 9:24 pm #45453
Oh I am so glad we’ve figured this out! Since I am the hosting company (the server is a VPS, virtually a blank canvas) not all of the modules and features that you would find on a shared hosting env were active.
Turning on the GDlibrary and getting Imagik installed did the trick. The images are all loading and displaying properly and since it’s not pn MediaTemple servers anymore, loads about 1000 times faster.
One happy puppy here!
Thanks for all your help in this. I realize it was totally out of scope for you all. I really appreciate what you have all done.
Adrian.March 28, 2014 at 2:47 pm #45478
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