January 11, 2015 at 8:12 pm #60073
I have recently move my site from dynamix to epix (love your themes & support) Recently it seems my site was hacked so I decided I would change the theme when setting up the new version of the site. For some reason (my hosts say server memory isn’t a problem, they think it’s the theme) the site stops responding, after a couple of days. When this happens I have to contact my hosts and they set the theme to something else so I can log back in (I will have to do this tomorrow morning as it is currently inaccessible). I have no idea why this is happening, I spent the majority of last week switching the site over and it was running fine when I left it on Friday. Any advice you can give would be greatly appreciated (I assume you will have to wait for the theme to get changed to a stock one before viewing it)
The site is http://www.petebarnesphotography.co.uk
Pete BarnesJanuary 12, 2015 at 3:43 pm #60104
This completely looks like a WordPress memory issue. If you post your FTP details, I’ll happily do this for you and then you can advise your hosting it was.
AndyJanuary 12, 2015 at 3:59 pm #60110January 12, 2015 at 4:07 pm #60112January 12, 2015 at 4:08 pm #60113
No problem, the guide for increasing the memory is here:January 12, 2015 at 6:23 pm #60126January 12, 2015 at 6:39 pm #60130
Those errors on the page are due to the Slide Set sets not being present. Did they not backup the slide sets?
AndyJanuary 12, 2015 at 6:43 pm #60131
I’ll check, thanks for taking a look Andy, I appreciate itJanuary 12, 2015 at 9:56 pm #60141January 13, 2015 at 10:32 am #60147January 13, 2015 at 11:57 am #60158
The slide sets are stored in the data base. When you export the WordPress posts, it will export the slide sets too. So I’m unsure how they’ve managed to lose them.
I’d ask them to restore it back to the other day and I’ll take a look via FTP for you.
I can’t do anything about the slide sets unless they backed them up?January 13, 2015 at 1:07 pm #60161January 13, 2015 at 1:44 pm #60162January 13, 2015 at 2:27 pm #60167
That’s quite annoying, who are you hosted with? Let me know if they can and I’ll take a look for you ASAP.January 13, 2015 at 3:42 pm #60173
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